Returns & Exchanges

At Santayana, we want you to be completely satisfied with your fashion purchase. If you are not entirely happy with your order, we offer a seamless 30-day return and exchange policy for all items in their original condition.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.

• 2.
  Prepare the Package

  Carefully pack your items in their original packaging, ensuring all tags are attached and the garment is unworn and unwashed.

• 3.
  Ship Your Return

  Affix the prepaid shipping label provided in the portal to your package and drop it off at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our quality control team inspects your return, your refund or exchange will be processed within 5-7 business days to your original payment method.